Here, at www.dinosaofood.co, if you wish to cancel your purchase order after confirmation,
If the order is not confirmed then you can make a cancellation request and we will approve it.
If the order is already confirmed or in preparation for shipment then no cancellation will be allowed.
For Cancellation, you can contact us at our LineOA: @dinosao Upon cancellation, the refund applies to our product only at our sole discretion.
Partial cancellations are allowed subject to confirmation from our back-office staff. A partial refund will be made in case of partial cancellation.
REFUNDS & EXCHANGES
Your satisfaction is important to us and because of that we have selected the highest quality products that hope will exceed your expectations. However, if you are unsatisfied with any of the products that you receive, you can return or exchange them in accordance with the following conditions.
– If you find rotten fruits and vegetables Please notify us within 24 hours after the order has been delivered to you.
– The return of the product will be a refund by bank account transfer only or exchange of a new product. Depends on the store’s consideration only.
– Discount codes cannot be refunded for reuse or exchanged for any cash value.
- Please contact us via LineOA: @dinosao,
- Complete all details in the the chat by send us a picture of the product. We will consider your request whether it meets the terms and conditions within 1 day.
We take customer feedback very seriously and use it to constantly improve our products and quality of service.